Services & Support

Our service department provides a world wide service. Depending on the complexity of the work, we decide if we are sending one of our highly skilled Norwegian service engineers, or one of our trained service agents located around the world.

We always do our best to complete the mission with the best possible cost/benefit ratio for our customer, and in the shortest possible time.

Our services comprises the following:

Commissioning:

Our service engineers ensure that the new equipment is correctly installed. They test all functions and safety devices to ensure reliable and safe operation, and that full capacity is achieved with a minimal use of support fuel.

Repair Service:

By using one of our highly skilled service engineers, you ensure that the downtime of your equipment is reduced to a minimum, and that measures are taken to avoid downtime in the future.

Pre-Installation Survey:

The purpose of this ship visit is to plan the installation/replacement of an incinerator. This includes interfacing with sludge preparation systems, mating of flue gas uptake and space considerations.

Service agreement:

The intention with a service agreement is to ensure that the incinerator is in good working condition and is properly maintained by anual service visits. The agreement will include required training and updating of the crew operating the incinerator onboard. Having the incinerator in good working condition will simplify acceptance by loacal port authorities and help avoid claims.

Training:

Our highly qualified and experienced engineers provide comprehensive training worldwide.

The focus of the training is to give the operator and supervisory staff the theoretical and practical knowledge they need to operate and maintain the incinerator in the right way.  This will ensure safe and effective operation of the incinerator and will improve its efficiency and reliability.